Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been processed and shipped.
Please note: During high-volume periods (such as sales or holidays), processing times may be extended by 1–2 business days.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method.
Domestic (U.S.):
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Standard Shipping: 5–10 business days
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Express Shipping: 3–5 business days
International Shipping:
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Standard International: 7–14 business days
Delivery times may vary depending on your location and local customs processing.
Shipping Carriers
We ship using trusted carriers such as USPS and FedEx. A tracking number will be sent to your email once your order has shipped.
Signature Confirmation
Orders over $100 may require a signature upon delivery for your protection. If you're unavailable at the time of delivery, please make arrangements directly with the carrier.
Incorrect or Incomplete Addresses
Please ensure your shipping address is accurate before completing your order.
We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
We are not liable for items lost or damaged in transit. If your package is lost or arrives damaged, please contact the shipping carrier directly. We’ll do our best to assist with any claims when possible.
Order Tracking
Once your order ships, you will receive a tracking link via email.
If you do not receive your tracking link within 3 business days, please contact us at hdlbeauty91@gmail.com.
International Duties & Taxes
International customers are responsible for any customs fees, import duties, or local taxes required by their country.
Contact Information
If you have any questions or concerns about your order or shipment, please reach out to us at:
📧 hdlbeauty91@gmail.com
Please allow up to 48 hours for a response.